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We use Royal mail as our main courier for both UK and international postage. We use Royal mail 48 serivce for all our UK customers and using royal mail international sign for service for outside UK orders.
Yes, we post all our items to worldwide by using Royal mail international sign for service.
We offer free UK delivery for al UK customer and we charge a flat rate of £7.99 for customer outside UK customers.
For UK Customer it may take 2-7 days to arrive, the delivery date is vary due to occissions.
For customer outside UK, your order may take 7-15 days to be dilvered
Yes, you can send your order to anywhere you like. if you would like your order send it to another address different from your billing address, you can choose delivery address in the check out page and insert the address that you would like you order to be delivered.
If you are a UK customer and you have not receive your item within 14 days, please fill in the contact form. Our Customer service team will contact you will get in touch with you in within 24 hours for rearrange delivery.
For international UK customers, as your order may hold by your local custom authority, due to duty or custom check. Therefore, a delay may occur. HOwever, please contact us if you have not receive your item after 20 days we dispatch your item.
Unfortunalty, we could not resend or refund if you have provide an incorrect ddress. Therefore, we advise our customer to confirm and given correct information before confirming the order.